Efficiency of health service in managing common diseases using data envelopment analysis

NIK HASHIM NIK MUSTAPHA, UNIVERSITY OF MALAYSIA TERENGGANU, MALAYSIA
NIK MOHD HAZRUL HASHIM, NATIONAL UNIVERSITY OF MALAYSIA, MALAYSIA
Abstract: The objective of this paper is to investigate the level of health facilities and services provided by the Malaysian hospitals across the 14 states. We are inclined to believe that the states of the East Coast of Peninsular Malaysia being less developed are lacking behind in health facilities and service performance in meeting the need of the health demand from the general population. In this study, we will be rating the states availability of registered doctors and provision of hospital beds in both the private and government hospitals throughout Malaysia against the four major types of communicable diseases food poisoning, dengue fever, HIV and tuberculosis whose occurrences are most frequent according to the official health cases reported. This study intends to illustrate whether or not lower income states have the tendency to slack in health services, as health is an important component of the development and environmental agenda.
Keywords: Data Envelopment Analysis, Decision-Making Unit, Health Facility, Services

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